Steps to Take if You’re Assaulted by a Rideshare Driver in Texas

Rideshare services like Uber and Lyft have revolutionized travel, offering convenience and accessibility. However, when the unexpected happens—such as an assault by a rideshare driver—it can leave victims feeling shocked, confused, and unsure of what to do next. Unfortunately, these incidents are more common than most expect.

Charles J. Argento, our Houston personal injury lawyer, is here to help you navigate these difficult situations and secure justice for the harm you’ve endured. Here are the critical steps to take if a rideshare driver in Texas assaults you.

What the Uber & Lyft Rideshare Safety Reports Say About Passenger Safety

Rideshare services like Uber and Lyft have significantly transformed transportation, offering convenience and accessibility. However, concerns about passenger safety have emerged, particularly regarding assaults by drivers. Both companies have taken steps to address these issues by releasing safety reports that provide insight into the prevalence of such incidents.

The most recent statistics available are included in:

Uber’s Safety Reports:

• 2017-2018:Uber’s first safety report revealed 5,981 sexual assault allegations over these two years, with 3,045 incidents reported in 2018 alone.
• 2019-2020:The second report indicated a 38% decrease in sexual assaults, totaling 3,824 incidents.

Lyft’s Safety Report:

• 2017-2019:Lyft’s inaugural safety report disclosed 4,158 sexual assault incidents during this period.

These statistics underscore the importance of continued vigilance and the implementation of robust safety measures within the rideshare industry to protect passengers.

What to Do After an Assault by a Rideshare Driver in Texas

Experiencing an assault can be a deeply traumatic and overwhelming event, leaving you uncertain about what steps to take next. It’s essential to prioritize your safety and well-being while also taking action to protect your rights and build a strong foundation for any legal or compensation claims.

Knowing what to do in the aftermath of such an incident can help ensure you’re supported and empowered as you navigate the path toward justice and recovery.

That includes:

Ensuring Your Immediate Safety

Your safety should always be your top priority.

If you feel threatened or are in immediate danger:

• Exit the vehicle as soon as it is safe to do so.
• Move to a safe location where you can contact authorities.
• If possible, seek assistance from bystanders or nearby businesses.
• Do not engage with the driver further, as this could escalate the situation.

Contact Law Enforcement

Once you’re safe, call 911 to report the assault.

Provide as much detail as possible, including:

• The rideshare driver’s name and description.
• The make, model, and license plate of the vehicle.
• The location where the incident occurred.

The police report will be critical evidence if you decide to pursue legal action or a claim against the rideshare company.

Seek Medical Attention

If you’ve sustained any physical injuries, seek medical attention immediately, even if the injuries appear minor. Medical documentation ensures you receive proper care and records your injuries to support your case later.

Document Everything

Gather as much evidence as possible about the incident, including:

• Screenshots of your rideshare receipt showing the driver’s name and trip details.
• Photos of any injuries or damage.
• Notes about what happened, including dates, times, and conversations with the driver.
• Collect their names and contact information if there were any witnesses to the incident.

Report the Incident to the Rideshare Company

Most rideshare platforms have protocols for reporting incidents involving their drivers. Use the app to file a formal complaint with the company.

Be sure to:

• Provide a clear, detailed account of the assault.
• Attach any relevant evidence, such as photos or screenshots.

Rideshare companies must investigate complaints against their drivers, which is essential for holding them accountable.

Consult a Texas Personal Injury Attorney

An assault by a rideshare driver can leave lasting physical and emotional scars. While the rideshare company may offer compensation or support, having an experienced attorney on your side is crucial to protect your rights and pursue the total compensation you deserve.

At Charles J. Argento, we can help you with the following:

• Evaluate Liability: Determine whether the rideshare company or the driver can be held accountable for your injuries.
• Navigate Rideshare Policies: Understand the insurance coverage and legal protections the rideshare company provides.
• File Claims or Lawsuits: Pursue compensation for medical bills, lost wages, emotional distress, and other damages.

Rideshare companies like Uber and Lyft have insurance policies that may cover incidents involving their drivers, including assaults. However, navigating these policies can be challenging, especially when the company denies responsibility or disputes the claim.

Contact Our Houston Car Accident & Injury Attorney Today for a Free Consultation

Our Houston personal injury attorney at Charles J. Argento & Associates will guide you through every step of the legal process, ensuring you receive the justice and compensation you deserve. Call (713)-225-5050 or contact us online to schedule a free, confidential consultation to discuss your case. We’re ready to listen and provide the guidance you need.